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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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P. G.

January 6, 2026

5  out of  5
rating by P. G.
"My experience with Dana S and her team have been top tier since the moment I brought my business to her office. She is extremely detailed, compassionate, and professional. I refer all of my friends and family to her for their insurance needs."
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Tharris

December 30, 2025

5  out of  5
rating by Tharris
"Dana is very professional and very attentive to our needs. Her customer service is top tier and she is definitely the main reason why we are still insured with State Farm 😊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Curtis Harris

December 23, 2025

5  out of  5
rating by Curtis Harris
"They really take their time and value as their customer. A phone call away whenever need them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Weston

November 19, 2025

5  out of  5
rating by Brian Weston
"The care and service that I received was top notch. I've seen how Dana has gone above and beyond for your clients so I would highly recommend Dana Shivalier - State Farm Insurance Agent to my family and friends because you will be treated like family."
We responded:
"Thank you, Brian for the 5-star review and the kind words! We appreciate you and your family. "
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Nefertiti Rosa

November 14, 2025

5  out of  5
rating by Nefertiti Rosa
"Client for over 10 years! Best Agent Around! Knowledgeable and Consistent!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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B. West

October 30, 2025

5  out of  5
rating by B. West
"Very professional and always takes care of her customers."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elron Austin

October 29, 2025

5  out of  5
rating by Elron Austin
"Alway available to answer questions and the staff remains to be professional. I've done business with Dana and her staff for the last 20 plus years...they've come through for me time & time again."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charlene Wilhelmsen

October 28, 2025

5  out of  5
rating by Charlene Wilhelmsen
"Have been doing business with Dana at State Farm for years! Customer service is excellent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shardae Shivalier

September 11, 2025

5  out of  5
rating by Shardae Shivalier
"Everyone at this office is so nice and has excellent customer service! Very knowledgeable and always willing to assist with any questions that I have."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jerome Adkins

September 11, 2025

5  out of  5
rating by Jerome Adkins
"Dana is an excellent leader. She is very attentive and always returns calls."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sheena Bryant

September 7, 2025

5  out of  5
rating by Sheena Bryant
"I use Dana and company for my business and car insurance going on 8 years and I’ve always gotten 5 star treatment. Thank you guys for always accommodating my needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nero Wolf

September 5, 2025

5  out of  5
rating by Nero Wolf
"Excellent customer service! I highly recommend for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Terrance McCoy

September 2, 2025

5  out of  5
rating by Terrance McCoy
"Great customer service and knowledgeable staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tasha Brown

September 2, 2025

5  out of  5
rating by Tasha Brown
"Exceptional service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Juli Pebley

May 6, 2025

5  out of  5
rating by Juli Pebley
"Great and knowledgeable staff! Always there to help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kenya Mitchell

December 20, 2024

1  out of  5
rating by Kenya Mitchell
"Worst insurance agent that I have ever dealt with. Never returns calls, and when she is was actually available to chat, gave no useful advice but instead sent me directly to the claims department. We got a notice stating that our insurance would not be renewed Ms. Shivaler did not have the decency to call or even email us back after repeated attempts contact her."
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Alesia Stone

December 2, 2024

5  out of  5
rating by Alesia Stone
"Jonathan did an excellent job with handling my father’s account. He was very patient and knowledgeable. We appreciate your help!"
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Beaufort Fripp

June 18, 2024

5  out of  5
rating by Beaufort Fripp
"I love talking to Ms. Dana she is very patient with others and herself. My experience with her over the years I've never was disappointed Thanks Dana"
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Dayna Smith

September 18, 2023

5  out of  5
rating by Dayna Smith
"Wonderful agent. Fair and professional."
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Tricia McCoy

June 22, 2023

5  out of  5
rating by Tricia McCoy
"I have been a customer of Dana's for over 25 years and she's always been a reliable and resourceful agent. She's great with communicating the various products to ensure our family has the best insurance to fit our family's needs as it continues to change over time. I highly recommend her and her staff as they are also very timely in their responses."
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Alexandre ORTHWEIN

October 2, 2021

5  out of  5
rating by Alexandre ORTHWEIN
"Dana was very patient and helpful in providing me the best police for my rental place. She did a fantastic job!"
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Alice Hsu

August 25, 2021

1  out of  5
rating by Alice Hsu
"I was told that bundling my renter's insurance with my auto insurance would not change my auto insurance, and yet after doing so my auto insurance increased $30 PER MONTH because I no longer qualified for a discount -- I wish this was made clear to me when I was first considering the bundle so that I could have gone with a different office but now I'm stuck overpaying for car insurance."
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Caroline Hernandez

October 4, 2019

5  out of  5
rating by Caroline Hernandez
"I want to thank Chantell for helping me get the coverage I needed in order to become an insured driver AFFORDABLY in the state of Georgia. Believe me, compared to the 4 other quotes I got calling around she saved me up to $225 a month on a 6mo policy which includes roadside assistance. Kudos to the ladies in this office whom I HIGHLY recommend."
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Brad Carpenter

August 9, 2017

5  out of  5
rating by Brad Carpenter
"I have been so impressed and so satisfied with Dana and Greg (her office manager). They always are extremely professional, courteous, and most importantly quick to take care of their business. I've used the agency for several years, making quite a few changes to my policies during that time, and they have always taken care of me very well. Can't recommend them and State Farm enough."
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Aneesha Cooper

March 9, 2017

5  out of  5
rating by Aneesha Cooper
"Everyone there is very friendly and professional but I love calling in and speaking with Greg. He's very personable, efficient and makes sure all of my many insurance needs are taken care of!"